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How to Manage a Stubborn, Defensive, or Defiant Employee
This article originally appeared on hbr.org. Some of the hardest employees to manage are people who are consistently oppositional. They might actively debate or ignore feedback, refuse to follow...
View ArticleManagement and Coaching: Developing the Home Team, Part I
I was lucky to be a young manager at a time when it was typical to be directed, trained, mentored, and generally developed by your senior managers. Back then, there were enough senior managers around...
View ArticleWhat’s Your Catchphrase?
I was working with the president of a financial services company the other day. Our conversation moved quickly and easily over multiple, diverse topics, including a couple of new ways to motivate his...
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